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Original research

A study on the determinants of learner satisfaction in moocs

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Abstract

Objective – This paper aims to study how different variables influence learner satisfaction regarding online learning through Massive Open Online Courses (MOOCs). Course Structure, Course Quality, Interaction, and Learning Implementation are the independent variables considered in this study to determine Learner Satisfaction.

Design methodology – Data was gathered from 274 respondents in India using a structured questionnaire with a response rate of 92.36%. Multiple linear regression techniques with a standard p-value ≤ of 0.5 were used to analyze the data. An online survey was conducted to understand the satisfaction level consumer have with MOOCs among selected variables.

Findings – Course Structure, Course Content, Course Quality, and Learning Implementation influence Learner Satisfaction, whereas interaction does not. Originality/value – The primary purpose behind institutions implementing E-Learning is to meet various student needs. The technology used to conduct E-Learning is of internet, learning environment also becomes complicated. The results reveal how institutions and business related to E-Learning enriches learner satisfaction through MOOCs and further strengthen their implementation.

Imprint

Mahir Ali Khan, Tajamul Islam. A study on the determinants of learner satisfaction in moocs. Cardiometry; Issue 23; August 2022; p.538-544; DOI: 10.18137/cardiometry.2022.23.538544; Available from: https://www.cardiometry.net/issues/no23-august-2022/study-determinants-learner

Keywords

E-learning,  MOOCs,  Course structure,  Course content,  Interaction,  Learning implementation,  Learner satisfaction
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