Impact of COVID-19 on the Indian ICT Industry

Abstract

Due to the COVID-19 crisis, a continuation of business has become problematic. Most economic activities have shut down with huge losses. People at home, online businesses, video conferencing, movies on OTT platforms and e-learning, are the new normal. Seamless connectivity solutions are crucial. Living with COVID-19 has substantially reduced the movement of employees from homes to workplaces. Everyone needs telecommunication for business continuity, which has enhanced demand for telecom. While most industries faced a slump, Information and Telecommunication (ICT) industry has taken off. The IT and telecom ecosystems have reached a new symbiotic high to meet the massive demand. This paper discusses the impact of COVID-19 on the ICT industry and ‘Data Consumption’ concerning ‘Average Revenue per User (ARPU)’ and other indicators; it studies the impact of lockdown on Content Delivery Networks and their adaptation to higher usage; it predicts the impact of COVID-19 on the future of the ICT industry in India.

Imprint

Malay Bhagwat, Prasanna Kulkarni. Impact of COVID-19 on the Indian ICT Industry. Cardiometry; Issue 23; August 2022; p.699-709; DOI: 10.18137/cardiometry.2022.23.699709; Available from: https://www.cardiometry.net/issues/no23-august-2022/impact-of-covid-19